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Safety Center

Your family's safety is our top priority. Learn about our safety measures and best practices.

Our Safety Commitment

Maya Care is committed to providing a safe platform for families and caregivers. We implement multiple layers of safety measures and continuously improve our processes to ensure the highest standards of security and trust.

Safety Features

Background Checks

All caregivers undergo comprehensive background checks including criminal history, identity verification, and reference checks.

Identity Verification

We verify the identity of every caregiver through government-issued ID and additional documentation.

Reference Verification

We contact and verify references provided by caregivers to ensure their experience and reliability.

Ongoing Monitoring

We continuously monitor for any changes in background status and maintain updated records.

Safety Tips & Best Practices

Report Safety Concerns

Need to Report a Safety Issue?

If you encounter any safety concerns or suspicious behavior, please report it immediately. Our safety team investigates all reports promptly and takes appropriate action.

Emergency: 911
Safety Hotline: 1-800-MAYA-SAFE

Additional Resources

Safety Checklist

Download our comprehensive safety checklist to ensure you're taking all necessary precautions.

Download PDF →
Emergency Preparedness

Learn how to prepare for emergencies and create safety plans with your caregiver.

View Guide →